Knowledgebase

Do you offer Telnet or SSH access?

By default, we do not provide SSH/shell access to our clients. SSH/shell access may be request in a Support Ticket. This request must be accompanied by photo of the client’s driver license, verified billing address, as well as a legitimate reason for needing shell access. We are not required under any circumstance to provide SSH/shell access to our clients and we reserve the right to suspend or terminate shell access at any time, especially in the case of violation of the Terms of Service. In the case that a client is found using SSH/shell access in any way that violates the Terms of Service, the client’s account will be terminated immediately without refund. We only allow SSH/shell access on the reseller hosting client’s main WHM domain and the web hosting client’s main domain.

Was this answer helpful?

 Print this Article

Also Read

Is there a minimum time contract/commitment required?

You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there...

Do your servers support XML?

Yes, all of our servers support XML.

Do you offer Server Side Includes (SSI)?

Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you...

How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for...

Why don't you offer unlimited bandwidth?

There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth...